For CHROs and People Leaders

20 Practical Ideas for Chief Human Resources Officers to Stay Cognitively Sovereign

Your hiring teams now rely on HireVue to screen candidates before humans see them, meaning poor algorithmic choices eliminate people before you interview. Performance management increasingly treats Workday AI outputs as facts rather than starting points, removing context about team dynamics and individual circumstances.

These are suggestions. Take what fits, leave the rest.

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Hiring and Talent Acquisition

Audit what HireVue rejects before hiringbeginner
Pull rejected candidate data monthly. Ask what skills or backgrounds the algorithm filtered out systematically.
Create mandatory human review checkpointbeginner
Require hiring managers to interview bottom 10 percent of Eightfold AI ranked candidates each quarter.
Test LinkedIn Talent Insights against actual performanceintermediate
Compare predicted performer profiles to your top 20 percent of employees hired before AI tools existed.
Document hiring decisions algorithmic tools rejectedintermediate
Record which candidates your team wanted but AI ranked below threshold. Track their performance elsewhere.
Require diverse candidate sourcing beyond algorithmbeginner
Source talent through networks, universities, and referrals your tools do not access or rank fairly.
Interview candidates the algorithm flagged as risksintermediate
Hire a small cohort the tool marked as outliers. Measure retention and performance at 18 months.
Ask hiring managers why they override AI rankingsbeginner
When humans choose candidates ranked lower, document the interpersonal or contextual signals the tool missed.
Measure algorithmic bias by ethnicity and genderintermediate
Run quarterly reports on acceptance rates by protected characteristics across HireVue and Eightfold screens.
Preserve unstructured interview notes in hiring recordsbeginner
Keep hiring manager written observations alongside Workday AI summary scores. Compare what each captures.
Require business case for rejecting human recommendationsintermediate
When algorithm ranks a candidate lower than your hiring panel wants, get written explanation of the difference.

Performance and Learning Protection

Review Workday AI performance scores against manager notesbeginner
Compare algorithmic ratings to written performance feedback. Flag where they diverge significantly.
Document context Workday AI performance ratings missbeginner
After your managers rate employees, ask what team dynamics or individual circumstances the tool overlooked.
Protect judgment calls in promotion decisionsintermediate
Require HR business partners to present promotion cases to you even when Workday AI scoring is clear.
Train managers to use ChatGPT as assistant onlybeginner
Teach them to write their own performance observations first, then use AI to check tone and completeness.
Map critical skills your L&D is outsourcing to AIintermediate
Audit what employees are learning from ChatGPT training modules versus what your business uniquely needs.
Audit L&D programmes teaching AI use not judgmentintermediate
Check whether your programmes teach employees to use tools without building the thinking skills tools replace.
Preserve one on one coaching outside AI trackingbeginner
Keep some development conversations unlogged by Workday. Let managers give feedback without measurement overhead.
Require written justification for algorithmic underperformance ratingsintermediate
When Workday AI flags someone as underperforming, demand specific evidence beyond the score before action.
Track where managers override AI performance recommendationsintermediate
Record which employees managers rate higher than algorithms suggest. Measure their actual contribution over time.
Build skills redundancy into role designintermediate
Ensure critical roles have multiple people who know how work gets done without depending on AI tools.

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